Return & Exchange Policy

Return & Exchange Policy (No Refunds)
All purchases at DIYAM Perfumes are final sale due to hygiene and product nature.
No Refunds
We do not offer refunds for change of mind or scent preference.
Exchange Eligibility
Exchanges are accepted only if the item is damaged, defective, or incorrect,
reported within 24 hours of delivery.
Items must be unused, in original packaging, with proof of purchase and photos.
Non■Exchangeable Items
Opened or used products
Custom or personalised orders
Bulk or special production items
Exchange Process
Once approved, replacements are shipped after inspection.
Shipping charges may apply unless the error was ours.